Observe.ai

Series C+

Conversational-intelligence platform for contact centres

www.observe.ai

Observe.ai builds AI that transcribes, analyses and coaches customer conversations, giving contact centres real-time agent assist and quality scoring. Bengaluru + San Francisco.

Sector: AI
Tags: conversational AI, contact center, voice AI, SaaS
Area: Bellandur
Location: Bellandur
Founded: 2017
Team size: 201-500
Total funding: $213M
Investors: SoftBank Vision Fund, Menlo Ventures, Scale Venture Partners, Nexus Venture Partners
Founders: Swapnil Jain ↗Akash Singh ↗Sharath Keshava Narayana ↗